We want you to be completely satisfied with your purchase from mrsmeyerssonline.shop. If you are not satisfied, you may request a return or refund under the terms below.

Return Window

You may request a return within 30 days of the delivery date. To be eligible, items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

How to Start a Return

To initiate a return, please contact our customer support team at support@mrsmeyerssonline.shop with your order number and the reason for the return. Our team will reply with return instructions and the return shipping address. Please do not send items back before receiving confirmation.

Return Shipping

Returns are accepted by mail. For eligible returns due to a defective or incorrect item, we cover the return shipping cost. We do not charge any restocking fee.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. Approved refunds are issued to your original payment method within 7–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly at no additional cost to you.

Contact Us

E-mail: support@mrsmeyerssonline.shop
Address: 4575 Spring Street, Nashville, TN 37232, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Time)